Service at NBT

Service at NBT


Nanbaote is specialized in R&D, production and sales of oil-immersed transformers, dry-type transformers, amorphous alloy transformers, box transformers and high and low voltage complete sets of equipment with 110 kV and below voltage levels, as well as providing power engineering design, installation, testing and technical consultation to enterprise users of various industries. 

In the past many years, we have provided our customers with a series of complete power and distribution transformer equipment, and the products have been widely used and recognized in public utilities, industrial and commercial application with their energy-saving, safe, reliable, endurable, high-efficient and environmentally friendly performance. 

Customer-centered
Customer satisfaction is the criteria for our customer service, and we strive to provide good services to each customer, and answer various questions of users in positive, enthusiastic and patient manner. 

According to the working principle, our customer service team should, on receiving service information, respond within 15mins and give solutions within 1hour; in case site service is needed, we will provide service at site within 6hours and solve problems within 18hours in province, and within 48hours outside province. 

For overseas customers, we will train our agent and distributors relevant products, installation and maintenance skills to ensure timely and effective support and help to the local users, and at the same time, we can provide telephone or video instructions and on-site service if necessary. 
 


Recommend Read

  • What Is Electrical Distribution Transformer

    What Is Electrical Distribution Transformer


    The electrical distribution transformer is one of the main equipment in power plants and substations

  • SCB10-1000KVA dry type transformer (including housing)

    SCB10-1000KVA dry type transformer (including housing)


    SCB10-1000KVA Dry Type Transformer Product Overview: SC(B)11 series epoxy resin cast dry distribu

  • Difference between Power Transformer and Distribution Transformer

    Difference between Power Transformer and Distribution Transformer


      Power transformers are used in transmission network of higher voltages for st

  • How to Choose a Transformer: Dry Type vs Oil immersed

    How to Choose a Transformer: Dry Type vs Oil immersed


    Transformers are common and useful devices which take high voltage electricity directly from a power

  • Pay attention to the 19th National Congress and enter a new era

    Pay attention to the 19th National Congress and enter a new era


    The successful convening of the 19th National Congress to the closing of the victory opened a new ch

  • Contact Us
  • ©2019. Guangxi Nanbaote Electric Manufacturing Co.,Ltd. All rights reserved.